Terms of Use

These Terms of Use ("Terms") govern your access to and use of the websites and online services owned and operated by Artefx, LLC ("Company," "we," "us," or "our") that link to these Terms (collectively, the "Sites").

By using a Site or submitting a service request, you agree to these Terms.

If you do not agree to these Terms, do not use the Sites.

1. Purpose of the Sites

The Sites are designed to help consumers seeking local services connect with independent service providers.

We may receive a service request from you and provide that request to one local service provider that we believe may be able to perform the requested service.

Unless expressly stated otherwise, Artefx, LLC is not the contractor or service provider that performs the work requested through a Site.

2. Referral Service

The Company provides a referral and lead-generation service.

When you submit a request through a Site:

1. You provide information about the service you are seeking.
2. We may review or qualify the request.
3. We may select one local service provider.
4. We may provide your request and contact information to that provider.
5. The provider may contact you regarding the requested service.

Submitting a request does not guarantee that a provider will accept the project, contact you, provide an estimate, or perform services.

3. Independent Service Providers

Service providers receiving referrals through our Sites are independent businesses.

They are not employees, agents, joint venturers, or representatives of the Company unless explicitly stated otherwise in writing.

The provider is independently responsible for matters including:

• Licensing
• Insurance
• Permits
• Estimates
• Pricing
• Scheduling
• Contracts
• Employees and subcontractors
• Materials
• Workmanship
• Warranties
• Safety
• Compliance with laws and regulations
• Completion of services

You should independently evaluate any provider before hiring it.

4. No Guarantee or Endorsement

We may consider factors such as service area, availability, specialization, responsiveness, licensing information, reputation, or other information when selecting a provider.

However, referral of a provider does not constitute a guarantee regarding that provider.

Unless expressly stated otherwise, we do not guarantee:

• Provider qualifications
• Licensing status
• Insurance coverage
• Availability
• Pricing
• Workmanship
• Safety
• Timeliness
• Results
• Warranties
• Business practices

You are responsible for deciding whether to hire a referred provider.

5. Service Agreements Are Between You and the Provider

Any agreement to perform services is between you and the service provider.

The Company is not a party to your service contract unless explicitly stated otherwise in writing.

Terms concerning:

• Scope of work
• Pricing
• Deposits
• Payments
• Financing
• Scheduling
• Materials
• Change orders
• Warranties
• Cancellations
• Refunds

must be agreed upon directly between you and the provider.

6. Estimates and Pricing

Information appearing on a Site concerning service prices, project costs, ranges, or typical pricing is provided for general informational purposes unless explicitly identified as a binding offer.

Actual prices may vary based on factors including:

• Location
• Project scope
• Materials
• Labor
• Site conditions
• Permitting
• Urgency
• Provider pricing

Only the service provider can provide a binding quote or contract for its services.

7. Service Requests

When submitting a service request, you agree to provide information that is accurate to the best of your knowledge.

You agree not to knowingly submit:

• False service requests
• Fraudulent contact information
• Requests intended to harass another person
• Automated or bulk submissions
• Spam
• Requests for unlawful services

We may reject, block, or remove requests that we reasonably believe are fraudulent, abusive, or outside the scope of the Sites.

8. Communication About Your Request

By submitting a service request, you authorize us to use the information you provide to process that request.

You also authorize us to provide the information to one local service provider so that provider may contact you regarding the specific service you requested.

This authorization is limited to communications related to your service request and does not constitute enrollment in an unrelated general marketing program operated by us.

Telephone, text, or email communications initiated by the provider may also be subject to the provider's own policies and applicable law.

9. Telephone Calls

Telephone numbers appearing on some Sites may be tracking or routing numbers.

Calls may be routed through third-party telecommunications services to the selected provider.

Call metadata may be collected for operational, attribution, quality-control, and fraud-prevention purposes.

Where call recording is used, notice or consent will be provided as required by applicable law.

10. Site Content

The Sites may provide informational content concerning services, maintenance, repairs, costs, home improvement, property conditions, or related subjects.

This content is provided for general informational purposes only.

It should not be treated as a substitute for:

• Professional inspection
• Engineering advice
• Legal advice
• Medical advice
• Environmental testing
• Licensed contractor advice
• Other professional services

Conditions vary by property and location.

11. Licenses, Permits, and Professional Requirements

Licensing and permitting requirements vary by jurisdiction and type of service.

Consumers are responsible for confirming that any provider they hire satisfies applicable requirements.

Nothing on the Sites should be interpreted as a representation that a specific project does or does not require a permit, license, inspection, or professional evaluation unless expressly stated by an appropriate authority.

12. Intellectual Property

The Sites and their content, including text, graphics, logos, software, layouts, photographs owned by us, and other materials, are owned by or licensed to the Company and are protected by applicable intellectual-property laws.

You may use the Sites for personal, noncommercial purposes related to seeking local services.

You may not, without authorization:

• Copy substantial portions of a Site
• Scrape or harvest Site content
• Republish Site content
• Reverse engineer Site software
• Use automated systems to interfere with Site operation
• Misrepresent an affiliation with the Company

13. Prohibited Uses

You may not use the Sites to:

• Violate law
• Commit fraud
• Transmit malicious software
• Attempt unauthorized access
• Interfere with Site functionality
• Collect information about other users without authorization
• Submit deceptive service requests
• Impersonate another person
• Abuse service providers or Company personnel

14. Third-Party Services and Links

The Sites may integrate with or link to third-party services.

Those services are operated independently and may have their own terms and privacy policies.

We are not responsible for third-party websites, software, services, or content.

15. Availability of the Sites

We do not guarantee that the Sites will always be:

• Available
• Error-free
• Secure
• Uninterrupted
• Complete
• Current

We may modify, suspend, or discontinue any Site or feature at any time.

16. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITES AND THEIR CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE."

THE COMPANY DISCLAIMS WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND AVAILABILITY.

WE DO NOT WARRANT THE SERVICES OR CONDUCT OF ANY INDEPENDENT SERVICE PROVIDER.

Some jurisdictions do not permit certain warranty exclusions, so some of these provisions may not apply to you.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Artefx, LLC AND ITS OWNERS, OFFICERS, EMPLOYEES, AFFILIATES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO:

• USE OF A SITE
• INABILITY TO USE A SITE
• A SERVICE PROVIDER
• SERVICES PERFORMED OR NOT PERFORMED
• PROPERTY DAMAGE
• DELAYS
• DISPUTES BETWEEN YOU AND A PROVIDER
• RELIANCE ON INFORMATION PROVIDED THROUGH A SITE

TO THE EXTENT LIABILITY CANNOT LEGALLY BE EXCLUDED, OUR AGGREGATE LIABILITY ARISING FROM YOUR USE OF A SITE WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID DIRECTLY TO THE COMPANY FOR USE OF THE SITE OR $100.

Nothing in these Terms excludes liability that cannot legally be excluded.

18. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Artefx, LLC and its owners, officers, employees, and affiliates from claims, losses, liabilities, or expenses arising from your unlawful misuse of the Sites or violation of these Terms.

This provision does not require you to indemnify us for conduct for which indemnification cannot lawfully be required.

19. Privacy

Our collection and use of personal information is described in our Privacy Policy.

By using the Sites, you acknowledge that you have had an opportunity to review that Privacy Policy.

20. Changes to These Terms

We may update these Terms from time to time.

The revised Terms will display an updated "Last Updated" date.

Your continued use of a Site after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by law.

21. Governing Law

These Terms are governed by the laws of the State of CA, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any dispute concerning these Terms or the Sites will be handled in the courts located in San Diego, CA, unless applicable law provides otherwise.

22. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect.

23. Entire Agreement

These Terms and the Privacy Policy constitute the agreement between you and the Company regarding use of the Sites, except for any separate written agreement expressly entered into between you and the Company.

They do not govern the separate service contract between you and a service provider.

24. Contact

Questions regarding these Terms may be directed to:

Artefx, LLC
San Diego, CA
admin@artefx.llc